FREQUENTLY ASKED QUESTIONS

Do you have a question about the Komfi range of mattresses? Hopefully the following will answer any query you may have, but if not please do contact us. 

Do you offer a trial period on your mattresses?

Trial periods and special offers vary. Please contact us or your nearest Komfi retailer to discuss in greater detail.

Do I need to turn my Komfi mattress?

No. Thanks to our next generation sleep technology, the laborious task of turning your mattress is a thing of the past. However, we do recommend that it is rotated head-to-foot on a regular basis. By remembering to register your warranty with us, we’ll automatically send out reminders at the optimal time to rotate your mattress.

Can the mattress cover be washed?

Komfi’s mattress cover is machine washable at 30°C or 40°C. However, please DO NOT tumble dry mattress covers as this can cause the cover to shrink. Any damage caused by tumble drying is not covered by our warranty.

Can I put my Komfi mattress on a slatted base?

Yes. Komfi recommends a slatted base. However, any base is satisfactory, providing it is structurally sound.

Do your mattresses comply with safety regulations?

At Komfi, customer safety is paramount in all that we do. That’s why you’ll find that your Komfi mattress complies with UK furniture and fire regulations. Beware of buying from less scrupulous traders - some imported mattresses don’t comply with these stringent regulations.

Do you manufacture non-standard size mattresses?

As a direct manufacturer, we can manufacture our products tailored exactly to your requirements. Please contact us for further details about our bespoke manufacturing offer.

Can I become a Komfi stockist?

We are only interested in working with the UK’s most trusted, caring and dedicated bed retailers. Do this sound like you? If so, please click here to find out more.