Frequently Asked Questions

We hope that you can find the answer to your question below. If not. please do not hesitate to contact us by email or other means, and we will endeavour to answer your query.

Are they good for a bad back?

Yes – extremely good. This is because the memory foam moulds itself to the shape of your body perfectly supporting you and relieving any pressure.

Are they only a benefit if I have a bad back?

No. Our mattresses are ideal for anyone as they promote a restful sleep. Because of the contouring, supportive nature of the mattress it reduces the amount of tossing and turning – one of the key causes of restless sleep.

What are the main benefits of the komfi Sleep System?

The visco elastic memory foam utilised in all komfi products, provides exceptional support for the entire body, moulding to the body's contours to alleviate and prevent back, neck and joint pains.

Do I ever have to turn a komfi mattress?

No! The memory foam ensures that the mattress will not distort or sag during its lifetime.

I usually get very warm. How can a komfi mattress alleviate this?

komfi™ mattresses have a unique open cell structure which allows air to circulate freely, leaving you fresh and dry.

Are komfi mattresses hypo allergenic?

Because the komfi mattress cover contains no manmade fibres, it is unlikely to cause allergy. In addition the cover can be removed and laundered (see care instructions) which is beneficial to those who suffer from asthma.

What warranty do komfi products come with?

All komfi products come with a 15 year warranty against manufacturing defects.

Do komfi products comply with all UK safety regulations?

Yes. All products fully comply with the Furniture and Furnishings (Fire) (Safety) Regulations Act 1988 (amended 1989)

I need an NHS specification foam mattress, can you help?

Yes, the komfi mattress is available to NHS specification.

Are they suitable for pine and metal bedsteads?

Yes, the komfi mattresses can be used with all types of bed bases – divans, electric adjustable, sprung edge, platform top etc.

Can you dispose of my old mattress?

Unfortunately not, however if you contact your local council they will dispose of it for you free of charge.