FREQUENTLY ASKED QUESTIONS

Products

Q: Do you offer a sleep trial period on your mattresses?

All Komfi mattresses include a 100 night sleep trial.

Q: Do I need to flip my Komfi mattress?

No. However, we do recommend that it is rotated head-to-foot once a month for even wear. 

Q: Can the mattress cover be washed?

Ikon and Sport feature dual zip design - one at the top so you can wash just the top layer and one located at the base so you can wash the whole cover.

Harmony cover cannot be washed as they are memory foam-infused and therefore cannot be washed.

Please DO NOT tumble dry mattress covers as this can cause the cover to shrink. Any damage caused by tumble drying is not covered by our warranty.

Q: Can I put my Komfi mattress on a slatted base?

Yes. Komfi recommends a slatted base. However, any base is satisfactory, providing it is structurally sound.

Q: Do your mattresses comply with safety regulations?

At Komfi, customer safety is paramount in all that we do. That’s why you’ll find that all Komfi mattresses comply with UK furniture and fire regulations. Beware of buying from less scrupulous traders - some imported mattresses don’t comply with these stringent regulations.

Q: Do you manufacture non-standard size mattresses?

As a direct manufacturer, we can manufacture our products tailored exactly to your requirements. Please contact us for further details about our bespoke manufacturing offer.

Q: Can I become a Komfi stockist?

We are only interested in working with the UK’s most trusted, caring and dedicated bed retailers. Do this sound like you? If so, please contact us.